Service failure, the real reasons employees struggle with customer service and what you can do about it, Jeff Toister
Type
Label
Service failure, the real reasons employees struggle with customer service and what you can do about it, Jeff Toister
Language
eng
Bibliography note
Includes bibliographical references and index
Index
index present
Literary Form
non fiction
Main title
Service failure
Medium
electronic resource
Nature of contents
bibliographydictionaries
Oclc number
815382804
Responsibility statement
Jeff Toister
Sub title
the real reasons employees struggle with customer service and what you can do about it
Classification
Creator
Genre
Mapped to
Incoming Resources
- Has instance2
Outgoing Resources
- Classification1
- Creator1
- Genre1
- Subject4
- Other version1
- Mapped to1