Calgary Public Library

Uncommon service, how to win by putting customers at the core of your business, Frances Frei, Anne Morriss

Type
Label
Uncommon service, how to win by putting customers at the core of your business, Frances Frei, Anne Morriss
Language
eng
Bibliography note
Includes bibliographical reference and index
Index
no index present
Literary Form
non fiction
Main title
Uncommon service
Oclc number
770616997
Responsibility statement
Frances Frei, Anne Morriss
Sub title
how to win by putting customers at the core of your business
Table Of Contents
Truth #1: you can't be good at everything -- Truth #2: someone has to pay for it -- Truth #3: it's not your employees' fault -- Truth #4: you must manage your customers -- Now multiply it all by culture -- Getting bigger
Classification
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