Calgary Public Library

The asshole survival guide, how to deal with people who treat you like dirt, Robert I. Sutton

eng

Includes bibliographical references and index

index present

non fiction

The asshole survival guide

dictionariesbibliography

992437885

Robert I. Sutton

how to deal with people who treat you like dirt

How to avoid, outwit, and disarm assholes, from the author of the classic bestseller The No Asshole Rule "Help, I'm dealing with an asshole! What can I do'" Since his book The No Asshole Rule became a national bestseller a decade ago, Robert Sutton has heard that question asked in a thousand different ways. He answers the question in a new book that shifts focus from building civilized workplaces to providing relief for anybody who feels plagued and pushed around by assholes. Equally useful and entertaining, The Asshole Survival Guide delivers a cogent and methodical game plan. Sutton starts with diagnosis-what kind of asshole problem, exactly, are you dealing with' From there, he provides field-tested, evidence-based, and sometimes surprising strategies for dealing with assholes-avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and will prevent all those perfectly good days from being ruined by some jerk

Eight thousand emails -- Asshole assessment: how bad is the problem? -- Make a clean getaway -- Asshole avoidance techniques: reducing your exposure -- Mind tricks that protect your soul -- Fighting back -- Be part of the solution, not the problem