Exceptional service, exceptional profit, the secrets of building a five-star customer service organization, Leonardo Inghilleri and Micah Solomon ; forward by Horst Schulze - (electronic bk.)
Format
(electronic bk.)
Label
Exceptional service, exceptional profit, the secrets of building a five-star customer service organization, Leonardo Inghilleri and Micah Solomon ; forward by Horst Schulze - (electronic bk.)
resource.antecedentSource
unknown
Color
multicolored
Dimensions
unknown
resource.fileFormat
unknown
Form Of Item
online
Isbn
9780814415399
resource.levelOfCompression
unknown
Physical Description
1 online resource (xvi, 170 p.)
resource.qualityAssuranceTargets
not applicable
resource.reformattingQuality
unknown
resource.sound
unknown sound
Specific Material Designation
remote
System control number
(OCoLC)733818721
Cover Art
Access location
Mapped to
Incoming Resources
- Item of1