Calgary Public Library

Communication skills for dummies, by Elizabeth Kuhnke - (pbk.)

Format
(pbk.)
Label
Communication skills for dummies, by Elizabeth Kuhnke - (pbk.)
Note
"Learn to: communicate successfully, whatever the situation; build trust, engage with empathy and listen carefully to develop relationships; express yourself clearly in writing and over the phone, as well as in person; manage conflict and effect a positive outcome"--Cover
Edition
UK ed.
Isbn
9781118401248
Physical Description
xii, 252 p., ill., 22 cm.
System control number
(OCoLC)806199755
Cover Art
Mapped to

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