Customer relations
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The concept Customer relations represents the subject, aboutness, idea or notion of resources found in Calgary Public Library.
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Customer relations
Resource Information
The concept Customer relations represents the subject, aboutness, idea or notion of resources found in Calgary Public Library.
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- Customer relations
120 Items that share the Concept Customer relations
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- 1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line
- 7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
- Analytics and dynamic customer strategy : big profits from big data
- Anticipate : knowing what customers need before they do
- Attracting perfect customers : the power of strategic synchronicity
- Beat accelerating customer expectations with trend-driven innovation : beat accelerating customer expectations
- Behavioral marketing : delivering personalized experiences at scale
- Brand Together : How Co-Creation Generates Innovation and Re-energizes Brands
- Clicksand : how online marketing will destroy your business (and the unlikely secret to saving it)
- Co-create : how your business will profit from innovative and strategic collaboration
- Combo prospecting : the powerful one-two punch that fills your pipeline and wins sales
- Connect : how to use data and experience marketing to create lifetime customers
- Converted : the data-driven way to win customers' hearts
- Crafting the Customer Experience For People Not Like You : How to Delight and Engage the Customers Your Competitors Don't Understand
- Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand
- Customer (dis)service
- Customer service for dummies
- Customer's new voice : extreme relevancy and experience through volunteered customer information
- Customer-centric marketing : build relationships, create advocates and influence your customers
- Dotcom secrets : the underground playbook for growing your company online with sales funnels
- Employees first, customers second : turning conventional management upside down
- Engage : the complete guide for brands and businesses to build, cultivate, and measure success in the new web
- Evergreen : cultivate the enduring customer loyalty that keeps your business thriving
- Exceptional customer service : exceed customer expectations to build loyalty & boost profits
- Face2Face : using Facebook, Twitter, and other social media tools to create great customer connections
- Get the meeting! : an illustrated contact marketing playbook
- Getting naked : a business fable about shedding the three fears that sabotage client loyalty
- Go-givers sell more
- Going social : excite customers, generate buzz, and energize your brand with the power of social media
- How companies win : profiting from demand-driven business models no matter what business you're in
- How to get to the top : business lessons learned at the dinner table
- How to talk to customers : create a great impression every time with MAGIC
- Hug your haters : how to embrace complaints and keep your customers
- Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement
- Implementing strategic change : tools for transforming an organization
- Inbound marketing : attract, engage, and delight customers online
- Inbound marketing : get found using Google, social media, and blogs
- Infinite possibility : creating customer value on the digital frontier
- Inspired : how to create tech products customers love
- Lead right for your company's type : how to connect your culture with your customer promise
- Leading libraries : how to create a service culture
- Legendary service : the key is to care
- Let's get real or let's not play : transforming the buyer/seller relationship
- Likeonomics : the unexpected truth behind earning trust, influencing behavior, and inspiring action
- Loyalty 3.0 : how big data and gamification are revolutionize customer and employee engagement
- Make some noise : the unconventional road to dominance
- Malcolm McDonald on value propositions : how to develop them, how to quantify them
- Managing customers as investments : the strategic value of customers in the long run
- Mastering the world of selling : the ultimate training resource from the biggest names in sales
- Maximize your social : one-stop guide to building a social media strategy for marketing and business success
- Negotiating with backbone : eight sales strategies to defend your price and value
- Nice companies finish first : why cutthroat management is over--and collaboration is in
- Outside in : the power of putting customers at the center of your business
- People love you : the real secret to delivering legendary customer experiences
- Please every customer : delivering stellar customer service across cultures
- Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
- Retail's seismic shift : how to shift faster, respond better, and win customer loyalty
- Romancing the brand : how brands create strong, intimate relationships with customers
- Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer-driven world
- Say the magic words : how to get what you want from the people who have what you need
- Scaling up excellence : getting to more without settling for less
- Secrets of Question-Based Selling : How the Most Powerful Tool in Business Can Double Your Sales Results
- Sell yourself first : the most critical element in every sales effort
- Selling to the new elite : discover the secret to winning over your wealthiest prospects
- Service failure : the real reasons employees struggle with customer service and what you can do about it
- Shift : transform motion into progress in business
- Social customer experience : engage and retain customers through social media
- Strategy from the outside in : profiting from customer value
- Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it
- Super service : seven keys to delivering great customer service, even when you don't feel like it, even when they don't deserve it
- Superstar customer service : a 31-day plan to improve client relations, lock in new customers, and keep the best ones coming back for more
- The big book of people skills games
- The big book of people skills games : [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service]
- The book of business awesome : how engaging your customers and employees can make your business thrive
- The book of business awesome : how engaging your customers and employees can make your business thrive
- The customer rules : [the 39 essential rules for delivering sensational service]
- The customer rules : the 14 indispensable, irrefutable and indisputable qualities of the greatest service companies in the world
- The customer service solution : managing emotions, trust, and control to win your customer's business
- The customer service survival kit : what to say to defuse even the worst customer situations
- The customer signs your paycheck
- The customer-funded business : start, finance, or grow your company with your customers' cash
- The everything guide to customer engagement : connect with customers to build trust, foster loyalty, grow a successful business
- The experience : the 5 principles of Disney service and relationship excellence
- The experience effect : engage your customers with a consistent and memorable brand experience
- The high roller experience : how Caesars and other world-class companies are using data to create an unforgettable customer experience
- The high-speed company : creating urgency and growth in a nanosecond culture
- The interaction field : the revolutionary new way to create shared value for businesses, customers, and society
- The likeable social business : 2 e-book bundle
- The loyalty leap : turning customer information into customer intimacy
- The marketing mavens
- The membership economy : find your superusers, master the forever transaction, and build recurring revenue
- The money makers : how extraordinary managers win in a world turned upside down
- The new relationship marketing : how to build a large, loyal, profitable network using the social web
- The next evolution of marketing : connect with your customers by marketing with meaning
- The opening playbook : a professional's guide to building relationships that grow revenue
- The power of appreciative inquiry : a practical guide to positive change
- The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
- The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms
- The science of service : the proven formula to drive customer loyalty and stand out from the crowd
- The six fundamentals of success : the rules for getting it right for yourself and your organization
- The thank you economy
- The thank you economy
- The thank you economy
- The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world
- Tilt : shifting your strategy from products to customers
- Traffic secrets : the underground playbook for filling your websites and funnels with your dream customers
- Trailblazer : the power of business as the greatest platform for change
- True alignment : linking company culture with customer needs for extraordinary results
- Turn clicks into customers : proven marketing techniques for converting online traffic into revenue
- Uncommon service : how to win by putting customers at the core of your business
- Unlocking the customer value chain : how decoupling drives consumer disruption
- Unselling : stop selling, start connecting
- Unstructured data analytics : how to improve customer acquisition, customer retention, and fraud detection and prevention
- User tested : how the world's top companies use human insight to create great experiences
- What customers crave : how to create relevant and memorable experiences at every touchpoint
- Who's your Gladys? : how to turn even the most difficult customer into your biggest fan
- Wired and dangerous : how your customers have changed and what to do about it
- Woo, wow, and win : service design, strategy, and the art of customer delight
- Youtility : why smart marketing is about help not hype
- Zombie loyalists : using great service to create rabid fans
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.calgarylibrary.ca/resource/6kunQl7pCuk/" typeof="CategoryCode http://bibfra.me/vocab/lite/Concept"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.calgarylibrary.ca/resource/6kunQl7pCuk/">Customer relations</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.calgarylibrary.ca/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.calgarylibrary.ca/">Calgary Public Library</a></span></span></span></span></div>
