Calgary Public Library

Faster, cheaper, better, the 9 levers for transforming how work gets done, Michael Hammer and Lisa W. Hershman

Label
Faster, cheaper, better, the 9 levers for transforming how work gets done, Michael Hammer and Lisa W. Hershman
Language
eng
Illustrations
illustrations
Index
index present
Literary Form
non fiction
Main title
Faster, cheaper, better
Medium
electronic resource
Nature of contents
dictionaries
Oclc number
698361890
Responsibility statement
Michael Hammer and Lisa W. Hershman
Sub title
the 9 levers for transforming how work gets done
Table Of Contents
Introduction: the rise and fall of corporate heroes -- Design: From the worm's eye view to the bird's eye view: the principles of designing processes -- Measure for measure: getting process metrics right -- Taking ownership: creating a new role for a process organization -- Performers and infrastructure: Getting end-to-end work done -- Leadership and culture: creating change and making it stick -- Governance and expertise: keeping process on course -- Pulling it all together -- Tetra Pak: a business transformed -- Gamesa: creating a company-wide process culture -- Four Aces: coming up short -- Hattaway Inc.: the band-aid -- Acme specialities: the best-laid plans -- Modeling process maturity: your guide through the journey -- The process and enterprise maturity model (PEMM)
Classification
Contributor
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