Woo, wow, and win, service design, strategy, and the art of customer delight, Thomas A. Stewart and Patricia O'Connell
Carrier category
1
Media category
1
Publication
1
Mapped to
3
Label
Woo, wow, and win, service design, strategy, and the art of customer delight, Thomas A. Stewart and Patricia O'Connell
Edition
First edition.
ISBN
9780062415691
Lccn
cpl021196962016028812
Physical description
315 pages, charts, 24 cm
Specific material designation
regular print
Cover art
Incoming Resources
- Item of1