Calgary Public Library

The Checklist Manifesto, How to Get Things Right

eng

no index present

non fiction

The Checklist Manifesto

electronic resource

dictionaries

727647164

How to Get Things Right

Today we find ourselves in possession of stupendous know-how, which we willingly place in the hands of the most highly skilled people. But avoidable failures are common, and the reason is simple: the volume and complexity of our knowledge has exceeded our ability to consistently deliver it - correctly, safely or efficiently. In this groundbreaking book, Atul Gawande makes a compelling argument for the checklist, which he believes to be the most promising method available in surmounting failure. Whether you're following a recipe, investing millions of dollars in a company or building a skyscraper, the checklist is an essential tool in virtually every area of our lives, and Gawande explains how breaking down complex, high pressure tasks into small steps can radically improve everything from airline safety to heart surgery survival rates. Fascinating and enlightening, The Checklist Manifesto shows how the simplest of ideas could transform how we operate in almost any field

Cover Page; Title Page; Copyright Page; Dedication; Contents; INTRODUCTION; 1. THE PROBLEM OF EXTREME COMPLEXITY; 2. THE CHECKLIST; 3. THE END OF THE MASTER BUILDER; 4. THE IDEA; 5. THE FIRST TRY; 6. THE CHECKLIST FACTORY; 7. THE TEST; 8. THE HERO IN THE AGE OF CHECKLISTS; 9. THE SAVE; NOTES ON SOURCES; ACKNOWLEDGMENTS