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The Resource The new edge in knowledge : how knowledge management is changing the way we do business, Carla O'Dell, Cindy Hubert, (electronic resource)

The new edge in knowledge : how knowledge management is changing the way we do business, Carla O'Dell, Cindy Hubert, (electronic resource)

Creator
Contributor
Summary
"The best thinking and actions in the fast-moving arena of collaboration and knowledge management. The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management. Adapt to today's most popular ways to collaborate such as social networking. Overcome organization silos, knowledge hoarding and "not invented here" resistance. Take advantage of emerging technologies and mobile devices to build networks and share knowledge. Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster. Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples - the case studies and snapshots of how best practice companies are achieving success with knowledge management"--
Language
eng
Work
Publication
Extent
1 online resource (xx, 236 p.)
Contents
  • Positioning knowledge management for the future. What is knowledge management?
  • KM in the new context
  • Primary directives
  • Showcasing KM leaders
  • Closing comments
  • A call to action. Determine the value proposition
  • Identify critical knowledge
  • Locate your critical knowledge
  • How knowledge should flow
  • Getting buy-in
  • Closing comments
  • Knowledge management strategy and business case. A framework for KM strategy development
  • The business case for KM
  • Closing comments
  • Selecting and designing knowledge management approaches. A portfolio of approaches
  • Selecting KM approaches
  • Designing a KM approach
  • What can go wrong
  • Portfolio example: retaining critical knowledge
  • Closing comments
  • Proven knowledge management approaches. Communities of practice
  • Lessons learned
  • Transfer of best practices
  • Closing comments
  • Emerging knowledge management approaches. The promise of social computing
  • Revealing new facets of information
  • The new generation of self-service: the digital hub
  • The digital hub at work
  • Challenges and change management
  • Our recommendations
  • Case examples
  • Closing comments
  • Working social networking. Guidelines for enterprise social networking
  • Closing comments
  • Governance, roles, and funding. Governance group
  • KM core group
  • KM design teams
  • Investing in KM
  • Balancing corporate and business-unit funding
  • Closing comments
  • Building a knowledge-sharing culture. Lead by example
  • Brand aggressively
  • Make KM fun
  • Closing comments
  • Measuring the impact of knowledge management. A portfolio of measures
  • Measuring across the levels of maturity
  • The power of analytics
  • A KM measurement system
  • Closing comments
  • Make best practices your practices. Above and in the flow
  • Other principles
  • So what do you do Monday morning?
  • Appendix: Case studies. ConocoPhillips
  • Fluor
  • IBM
  • MITRE
Isbn
9781118015162
Link
http://calgary.lib.overdrive.com/ContentDetails.htm?ID=6ECC780E-4003-45C3-B23B-2C1F7DDC66B7
Instance
Label
The new edge in knowledge : how knowledge management is changing the way we do business
Title
The new edge in knowledge
Title remainder
how knowledge management is changing the way we do business
Statement of responsibility
Carla O'Dell, Cindy Hubert
Creator
Contributor
Subject
Genre
Language
eng
Summary
"The best thinking and actions in the fast-moving arena of collaboration and knowledge management. The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management. Adapt to today's most popular ways to collaborate such as social networking. Overcome organization silos, knowledge hoarding and "not invented here" resistance. Take advantage of emerging technologies and mobile devices to build networks and share knowledge. Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster. Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples - the case studies and snapshots of how best practice companies are achieving success with knowledge management"--
Assigning source
Provided by publisher
Cataloging source
YDXCP
http://library.link/vocab/creatorDate
1950-
http://library.link/vocab/creatorName
O'Dell, Carla S.
Dewey number
658.4/038
Illustrations
illustrations
Index
index present
LC call number
HD30.2
LC item number
.O34 2011
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Hubert, Cindy
http://library.link/vocab/subjectName
  • Knowledge management
  • Organizational learning
  • Information resources management
  • Organizational effectiveness
  • Business
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS / Information Management
  • BUSINESS & ECONOMICS / Knowledge Capital
Label
The new edge in knowledge : how knowledge management is changing the way we do business, Carla O'Dell, Cindy Hubert, (electronic resource)
Link
http://calgary.lib.overdrive.com/ContentDetails.htm?ID=6ECC780E-4003-45C3-B23B-2C1F7DDC66B7
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Color
mixed
Contents
Positioning knowledge management for the future. What is knowledge management? -- KM in the new context -- Primary directives -- Showcasing KM leaders -- Closing comments -- A call to action. Determine the value proposition -- Identify critical knowledge -- Locate your critical knowledge -- How knowledge should flow -- Getting buy-in -- Closing comments -- Knowledge management strategy and business case. A framework for KM strategy development -- The business case for KM -- Closing comments -- Selecting and designing knowledge management approaches. A portfolio of approaches -- Selecting KM approaches -- Designing a KM approach -- What can go wrong -- Portfolio example: retaining critical knowledge -- Closing comments -- Proven knowledge management approaches. Communities of practice -- Lessons learned -- Transfer of best practices -- Closing comments -- Emerging knowledge management approaches. The promise of social computing -- Revealing new facets of information -- The new generation of self-service: the digital hub -- The digital hub at work -- Challenges and change management -- Our recommendations -- Case examples -- Closing comments -- Working social networking. Guidelines for enterprise social networking -- Closing comments -- Governance, roles, and funding. Governance group -- KM core group -- KM design teams -- Investing in KM -- Balancing corporate and business-unit funding -- Closing comments -- Building a knowledge-sharing culture. Lead by example -- Brand aggressively -- Make KM fun -- Closing comments -- Measuring the impact of knowledge management. A portfolio of measures -- Measuring across the levels of maturity -- The power of analytics -- A KM measurement system -- Closing comments -- Make best practices your practices. Above and in the flow -- Other principles -- So what do you do Monday morning? -- Appendix: Case studies. ConocoPhillips -- Fluor -- IBM -- MITRE
Control code
ocn708219619
Dimensions
unknown
Extent
1 online resource (xx, 236 p.)
Form of item
online
Isbn
9781118015162
Isbn Type
(electronic bk.)
Other physical details
ill.
Specific material designation
remote
System control number
(OCoLC)708219619
Label
The new edge in knowledge : how knowledge management is changing the way we do business, Carla O'Dell, Cindy Hubert, (electronic resource)
Link
http://calgary.lib.overdrive.com/ContentDetails.htm?ID=6ECC780E-4003-45C3-B23B-2C1F7DDC66B7
Publication
Bibliography note
Includes bibliographical references and index
Color
mixed
Contents
Positioning knowledge management for the future. What is knowledge management? -- KM in the new context -- Primary directives -- Showcasing KM leaders -- Closing comments -- A call to action. Determine the value proposition -- Identify critical knowledge -- Locate your critical knowledge -- How knowledge should flow -- Getting buy-in -- Closing comments -- Knowledge management strategy and business case. A framework for KM strategy development -- The business case for KM -- Closing comments -- Selecting and designing knowledge management approaches. A portfolio of approaches -- Selecting KM approaches -- Designing a KM approach -- What can go wrong -- Portfolio example: retaining critical knowledge -- Closing comments -- Proven knowledge management approaches. Communities of practice -- Lessons learned -- Transfer of best practices -- Closing comments -- Emerging knowledge management approaches. The promise of social computing -- Revealing new facets of information -- The new generation of self-service: the digital hub -- The digital hub at work -- Challenges and change management -- Our recommendations -- Case examples -- Closing comments -- Working social networking. Guidelines for enterprise social networking -- Closing comments -- Governance, roles, and funding. Governance group -- KM core group -- KM design teams -- Investing in KM -- Balancing corporate and business-unit funding -- Closing comments -- Building a knowledge-sharing culture. Lead by example -- Brand aggressively -- Make KM fun -- Closing comments -- Measuring the impact of knowledge management. A portfolio of measures -- Measuring across the levels of maturity -- The power of analytics -- A KM measurement system -- Closing comments -- Make best practices your practices. Above and in the flow -- Other principles -- So what do you do Monday morning? -- Appendix: Case studies. ConocoPhillips -- Fluor -- IBM -- MITRE
Control code
ocn708219619
Dimensions
unknown
Extent
1 online resource (xx, 236 p.)
Form of item
online
Isbn
9781118015162
Isbn Type
(electronic bk.)
Other physical details
ill.
Specific material designation
remote
System control number
(OCoLC)708219619

Subject

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